Privacy Policy

Effective Date: 06 February 2024

This Privacy Policy outlines how Petersen Business Solutions (Pty) Ltd (“we”, “our”, or “us”) collects, uses, protects, and shares your personal information when you visit our website [www.petersenbusinesssolutions.co.za] and use any of our products or services. We are committed to safeguarding your privacy and ensuring the confidentiality of your personal data. By accessing our website or using our services, you consent to the practices described in this policy.

We encourage you to carefully read and understand this Privacy Policy. If you have any questions or concerns regarding our privacy practices, please contact us using the information provided at the end of this policy.

Table of Contents

    1. Introduction
    2. Information We Collect
    3. Use of Personal Data
    4. Protection Measures
    5. User Rights
    6. Third-party Affiliations
    7. Policy Changes
    8. Contact Us

1. Introduction

Petersen Business Solutions (Pty) Ltd is an accounting firm and business services provider. Our website, [www.petersenbusinesssolutions.co.za], offers various services including accounting services, taxation services, CIPC services, and virtual CFO services. We are committed to protecting your privacy and ensuring the security of your personal information.

2. Information We Collect

When you visit our website, we may collect certain information about you. The types of information we collect may include:

    • Personal information: such as your name, email address, contact number, and postal address.
    • Financial information: such as credit card details, billing address, and payment history.
    • Log information: such as IP address, browser type, device information, and operating system.
    • Cookies and similar technologies: We may use cookies and similar technologies to enhance your browsing experience and collect information about how you use our website.

3. Use of Personal Data

We may use the personal information we collect for various purposes including, but not limited to:

    • Providing and improving our services.
    • Processing transactions and fulfilling requests.
    • Communicating with you, responding to your inquiries, and providing customer support.
    • Personalizing your experience and delivering tailored content.
    • Analysing website usage and trends with the help of tools such as Google Analytics.
    • Detecting and preventing fraudulent or unauthorized activities.
    • Complying with legal obligations and protecting our rights.

4. Protection Measures

We have implemented security measures to ensure the confidentiality, integrity, and availability of your personal information. These measures include:

    • Encryption: We use secure socket layer (SSL) encryption to protect your personal information during transmission.
    • Access controls: We limit access to your personal information to authorized personnel only.
    • Data retention: We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
    • Regular backups: We maintain regular backups of our data to prevent loss or unauthorized access.
    • Third-party assessments: We periodically assess the security practices of our third-party service providers to ensure the protection of your personal information.

5. User Rights

As an individual, you have certain rights regarding your personal information under the General Data Protection Regulation (GDPR). These rights include the right to:

    • Access: You have the right to obtain confirmation as to whether or not personal data concerning you is being processed, and if so, access to that data.
    • Rectification: You have the right to request the correction of inaccurate or incomplete personal data.
    • Erasure: You have the right to request the deletion of your personal data under specific circumstances, such as when the data is no longer necessary for the purposes for which it was collected or processed.
    • Restriction of Processing: You have the right to request the restriction of processing your personal data under certain circumstances, such as when the accuracy of the data is contested or the processing is unlawful.
    • Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.
    • Object: You have the right to object to the processing of your personal data under certain circumstances, including for direct marketing purposes.
    • Withdraw Consent: If we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise your rights or if you have any questions about the processing of your personal information, please contact us using the information provided at the end of this policy.

6. Third-party Affiliations

We may engage with trusted third-party service providers to assist us in operating our website and providing our services. These providers may have access to your personal information only to the extent necessary to perform the tasks assigned to them. We ensure that all third-party service providers comply with applicable data protection laws and implement appropriate security measures.

Additionally, our website may contain links to third-party websites or applications. We are not responsible for the privacy practices or the content of such third-party sites. We encourage you to review the privacy policies of those websites before providing them with your personal information.

7. Policy Changes

We may update this Privacy Policy from time to time, with or without notice to you. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your personal information. The updated policy will be effective immediately upon posting on our website.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at:

Petersen Business Solutions (Pty) Ltd
Unit 308, Manhattan Place, 130 Bree Street, Cape Town
(021) 109-1094
info@petersenbusinesssolutions.co.za

We will respond to your inquiries and concerns as soon as possible.

Thank you for choosing Petersen Business Solutions.